About Resilience Counseling & Social Skills Center
Building Resilience. Expanding Access. Helping People Move Forward.
Resilience Counseling & Social Skills Center is a multidisciplinary behavioral health practice providing counseling and psychotherapy, psychiatry and medication management, psychological testing, and specialized mental health services for children, adolescents, adults, couples, and families.
What began in 2017 as the vision for a relatively small psychotherapy practice has grown into a large behavioral health organization with more than 80 psychotherapy clinicians, five psychiatric prescribers, psychological testing services, five physical locations across Central Virginia, and telehealth services throughout Virginia.
While Resilience has grown considerably, the principles behind the organization remain much the same as they were when the practice began: make high-quality mental health care more accessible, connect people with providers who fit their individual needs, support excellent clinicians, and help people develop the resilience necessary to navigate life's challenges.
Our Story
Resilience Counseling & Social Skills Center was founded in November 2017 by Karl G. Memmer, LPC.
The original idea was relatively simple: create a psychotherapy practice where individuals and families could access high-quality mental health care in an environment that valued both the people receiving services and the professionals providing them.
At the time, the expectation was that Resilience might remain a relatively small practice.
Instead, the organization began to grow.
As more individuals and families sought services, additional clinicians joined the practice. New specialties were added, new locations opened, and Resilience gradually expanded beyond psychotherapy into a broader continuum of outpatient behavioral health services.
What began as a counseling practice developed into a multidisciplinary organization offering psychotherapy, psychiatry and medication management, psychological testing, group services, specialized treatment programs, and telehealth care.
That growth has allowed Resilience to serve more people while also building a clinical team with a wide range of specialties, treatment approaches, professional backgrounds, and areas of expertise.
Today, Resilience continues to grow around the same central idea that shaped the practice from the beginning:
People face challenges. People can grow through those challenges. And the right support can make a meaningful difference along the way.
Why “Resilience”?
Resilience is the ability to adapt, recover, and continue moving forward when life becomes difficult.
Everyone experiences challenges. Sometimes those challenges are temporary. Others may affect how we feel, function, work, learn, parent, maintain relationships, or experience everyday life.
Anxiety, depression, trauma, grief, relationship difficulties, behavioral concerns, major life transitions, and other mental health challenges can sometimes become difficult to navigate without additional support.
The name Resilience reflects our belief that people have the capacity to develop new skills, gain greater understanding, adapt to difficult circumstances, and create meaningful change.
Our role isn't to assume that every person needs the same solution.
It is to provide knowledgeable, compassionate, individualized care that helps people better understand what they're experiencing and identify strategies that can help them move forward.
That's what we mean when we say:
Build Your Inner Strength.
Our Mission
Our mission is to provide accessible, individualized, high-quality mental health care while creating an environment where talented behavioral health professionals can develop, collaborate, and build meaningful careers.
We work toward that mission by bringing together professionals from different disciplines and areas of expertise so that individuals and families have more options when searching for the right provider and level of care.
As Resilience has grown, we have remained committed to expanding access while preserving the individualized nature of mental health treatment.
What Guides Us
Accessible Mental Health Care
Access to mental health treatment has been an important part of the Resilience mission from the beginning.
One of the earliest goals of the practice was to build an organization capable of participating with major health insurance networks, including commercial insurance, Medicaid, Medicare, and military health plans.
Today, Resilience participates with many of the major insurance plans serving Virginia, helping make counseling, psychiatry, psychological testing, and other mental health services accessible to more individuals and families.
Accessibility also means providing multiple ways to receive care. Resilience offers services across five physical Virginia locations as well as telehealth options for eligible patients throughout Virginia & Florida.
Individualized Care
There is no single therapist, treatment approach, or mental health service that is right for everyone.
People come to treatment with different experiences, personalities, concerns, goals, preferences, cultures, family circumstances, and clinical needs.
That's one reason Resilience has intentionally developed a large and diverse multidisciplinary team.
Rather than expecting every patient to fit one particular model of care, we work to connect individuals and families with providers whose experience, clinical interests, treatment approaches, and services align with what they are looking for.
Clinical Excellence
High-quality mental health care depends on excellent mental health professionals.
Resilience has worked to create an organization where clinicians can develop professionally, pursue areas of clinical interest, collaborate with colleagues, receive support and supervision, and build sustainable careers in behavioral health.
Our team includes experienced licensed professionals as well as clinicians completing the supervised stages of their professional development.
By investing in the professionals who provide care, we believe we can build a stronger organization for both our clinicians and the individuals and families we serve.
Resilience
Our name remains central to our philosophy.
Resilience does not mean that life will always be easy or that people should simply endure difficult circumstances.
It means developing the understanding, skills, relationships, resources, and support necessary to respond to challenges and continue moving forward.
Whether someone comes to Resilience for psychotherapy, psychiatric care, psychological testing, or another service, our goal is to help them better understand what they are experiencing and identify meaningful next steps.
Resilience Today
Since its founding in 2017, Resilience has grown substantially in both size and scope.
Today, our multidisciplinary behavioral health team includes more than 80 psychotherapy clinicians, five psychiatric prescribers, psychologists, clinical supervisors, and administrative professionals working together across a broad continuum of outpatient mental health services.
Counseling & Psychotherapy
Our psychotherapy team includes more than 80 clinicians providing services for children, adolescents, adults, couples, and families.
Our clinicians represent a wide range of specialties, therapeutic approaches, professional backgrounds, and clinical interests, giving individuals and families more opportunities to find a therapist who fits their needs.
Psychiatry & Medication Management
Our psychiatric team includes five prescribing providers — two psychiatrists and three board-certified Psychiatric Mental Health Nurse Practitioners (PMHNP-BCs).
Our providers offer psychiatric evaluations, medication management, and ongoing psychiatric care for a wide range of mental health concerns.
Resilience also has two child-focused psychiatric prescribers serving children, adolescents, and young adults ages 4–30.
Psychological Testing & Evaluation
Resilience provides comprehensive psychological testing and evaluation for children, adolescents, and adults.
Evaluations may address concerns involving ADHD, Autism Spectrum Disorder, learning and psychoeducational concerns, emotional and behavioral functioning, and diagnostic clarification.
Our psychological testing services provide individuals, families, and referring professionals with a more comprehensive understanding of an individual's strengths, challenges, and potential treatment or support needs.
Telehealth
Resilience offers telehealth services with participating providers, allowing eligible patients to receive mental health care through secure virtual appointments.
Telehealth expands access for individuals who may live farther from one of our offices, have transportation limitations, maintain busy schedules, or simply prefer the convenience of virtual care.
Five Virginia Locations
Resilience currently provides in-person mental health services across five locations in Virginia:
Richmond City
Midlothian
Glen Allen
Stafford
Fredericksburg
Together with telehealth services throughout Virginia, these locations allow our team to serve individuals and families across the greater Richmond and Fredericksburg regions and communities throughout the Commonwealth.
Now Serving Florida
In 2026, Resilience expanded specialized psychiatric services beyond Virginia for the first time.
Hadley McPherson, MD, a board-certified psychiatrist licensed in both Virginia and Florida, provides Child, Adolescent & Young Adult Psychiatry for patients ages 4–30 throughout Florida via telehealth.
This expansion represents another step in the continued growth of Resilience while maintaining the same emphasis on specialized, individualized mental health care.
Developing the Next Generation of Mental Health Professionals
Supporting the development of new mental health professionals has become an important part of the Resilience organization.
Resilience provides professional opportunities for Residents in Counseling and Supervisees in Social Work completing the supervised clinical experience required for independent professional licensure.
These clinicians work within a structured professional environment and receive supervision from qualified, board-approved supervisors while developing their clinical skills and professional identities.
Over the years, numerous clinicians have completed their supervised residency experience at Resilience and gone on to earn independent licensure as Licensed Professional Counselors and Licensed Clinical Social Workers.
We believe investing in the development of emerging clinicians strengthens not only our organization, but the broader behavioral health workforce and the communities it serves.
Meet Team Resilience
The strength of Resilience comes from the people who make up our organization.
Our multidisciplinary team includes Licensed Professional Counselors, Licensed Clinical Social Workers, Clinical Residents, Supervisees in Social Work, psychologists, psychiatrists, Psychiatric Mental Health Nurse Practitioners, clinical supervisors, and administrative professionals working together to provide accessible, individualized mental health care.
With more than 80 psychotherapy clinicians alone, our size allows us to bring together professionals with a broad range of clinical specialties, treatment approaches, experiences, and areas of interest.
That diversity gives individuals and families more opportunities to find a provider whose experience and approach align with what they're looking for.
Insurance & Accessibility
Resilience participates with many of the major commercial, Medicare, Medicaid, and military health insurance plans serving Virginia.
Depending on the provider and service, participating plans include:
Anthem / Blue Cross Blue Shield
Anthem Blue Cross and Blue Shield • Anthem HealthKeepers • Anthem HealthKeepers Plus • Anthem Medicare • Blue Cross and Blue Shield • CareFirst
UnitedHealthcare / Optum
Optum • UnitedHealthcare • UnitedHealthcare Medicaid • UnitedHealthcare Medicare • GEHA
Sentara
Sentara Health Plans • Sentara Medicaid
Aetna
Aetna • Aetna Better Health Medicaid
Humana
Humana • Humana Medicaid
Additional Plans
Virginia Medicaid • Medicare • TRICARE • TRICARE Prime • Cigna • Evernorth
Insurance participation and benefits vary by provider, service, location, and individual insurance plan. Participation in an insurance network does not guarantee coverage for a particular service.
Our team can help identify available providers who participate with your insurance plan.
Stay Informed of Practice News and Updates:
Get Started at Resilience
Take the first step on your journey to build the resilience skills necessary to thrive, no matter what circumstances you face!
Finding the right mental health provider is an important first step, and you don't have to determine the right provider or service on your own.
Whether you're looking for counseling or psychotherapy, psychiatric care and medication management, specialized child and adolescent psychiatry, or psychological testing, our team can help you determine an appropriate next step.
Resilience offers care across five Virginia locations, telehealth throughout Virginia, and specialized Child, Adolescent & Young Adult Psychiatry throughout Florida via telehealth.